What happens if the company I owe refuse a payment offer?
by Rosie 11 months ago.
I'm really worried that the people I owe won't accept that I'm struggling. If they don't accept what will happen then?
Answered by Johanna Toomer last updated 6 months ago.
3.7i - pressurising debtors to pay more than they can reasonably afford or to pay within an unreasonably short period.
3.7j - failing to allow for alternative, affordable, repayment amounts when a reasonable proposal is made by a debtor or a third party representative acting on his behalf (such as Debt Line)
3.9c - refusing to engage with a 3rd party representative, such as a debt adviser at a free advice centre or a debt management business (such as Debt Line).
If they refuse our offer then it's likely that the people you owe will continue with their collection process. The most common action will be for the debt to transfer to a 3rd party collection agency. You don't need to worry because these 3rd parties tend to be a lot smaller and more willing to negotiate with us anyway.
From your 3rd payment, as long as you always pay us on time, your debts should be decreasing. If your debts are going up, this is called "obstruction" and should not be happening regardless of whether the people you owe have accepted our offer or not.
by Charlie Adams 10 months ago.
Hi Vanessa,
Your debts should not be going up if you are paying on time every month. Please view the 'I've just noticed one of my debts is going up even though I'm with Debt Line?' question for details on what to do about this.
Thanks!
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by Vanessa B 10 months ago.
I've always paid on time! And now my debts are going up! What should I do?