How can I contact you?
by Winston 11 months ago.
I want to get in touch with you, how can I do this?
Answered by Charlie Adams last updated 2 months ago.
New Members:
Online: Apply Online - Set up a plan now
Tel: 08000 914 525 - Talk to someone about setting up a plan
Opening hours: 9am to 8pm Monday-Friday and 10am to 2pm Saturday
Existing members
Online: Login to manage your existing account
Tel: 08000 919 991 - Talk to someone about your existing account
Opening hours: 9am to 6pm Monday-Friday and 10am to 1pm Saturday
Fax
01202 298 168
Address
Email: customercare@debt-line.net
Write: Debt Line
Suites 3 and 4
Richmond House
Richmond Hill
Bournemouth
Dorset
BH2 6EZ
Bournemouth
Dorset
BH2 6EZ
by Johanna Toomer 10 months ago.
Hi Tayo,
The email address above will go to all your account managers so you don't need to address it to anybody in particular.
We always aim to respond to you via email or telephone within 48 hours. Please allow a little longer if your email is sent late on Friday or over the weekend.
Thanks!
Related questions
by Tayo 10 months ago.
I'm about to send you an email - do I need to put it for anyone's attention? How long will it take for you to respond?