by Vanessa 11 months ago.
Answered by Johanna Toomer last updated about 6 days ago.
We aim to help our customers to manage all of the debts that they are struggling with in one affordable payment. However, there are certain debts that we cannot add to your plan. These include:
• Attachment of earnings
• Secured debts
• University and college debts if you still attend
• Mortgage arrears
• Hire purchase debts if you have paid less than 1/3 of the total debt
• Log book loans
• Guarantor loans
• TV Licence debts
• Any sort of fine no matter what stage it is at
• Brighthouse finance
• Loan Sharks
• Loans at Home
• Scottish Debts

by Charlie Adams 10 months ago.
Hi Samantha,
If you haven't paid a 1/3 of the total finance and you haven't maintained your expected payments they have the right to repossess your vehicle without going through the courts.
As Debt Line are unable to help you if you have paid less than a 1/3, we would recommend that you call the finance company as soon as possible to discuss your situation.
Thanks!
by Ellen 10 months ago.
What about pay day loans can you deal with those too?
Thanks!

by Charlie Adams 10 months ago.
Hi Ellen,
We are able to deal with some Payday loans at Debt Line but we would advise you to contact us so we can let you know.
Just so you know, once you are a Debt Line customer you should not be taking out further credit like Payday loans and adding these on to your plan . The people you owe money to may see this as fraudulent activity and may refuse to accept your repayment offer based on this.
Thanks!
Related questions
by Samantha 10 months ago.
What will happen if I haven't paid over a 1/3 of my car finance and I can't afford to pay them?